A. SHIPPING INFORMATION
By default, we only ship to the EU countries listed below. Depending on the size of your order, shipping is via the Austrian Post. The applicable shipping costs and delivery times can be found in the table below. Generally, orders are processed within 1-2 business days. You will receive a confirmation e-mail as soon as we have shipped your order.
|Germany||EUR 3,50||STANDARD SHIPPING||2-5 business days|
|Austria||EUR 3,50||STANDARD SHIPPING||2-3 business days|
|Other EU countries*||EUR 4,50||STANDARD SHIPPING||3-10 business days|
*EU countries: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Eastland, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Poland, Portugal, Rumania, Slovenia, Slovakia, Spain, Sweden, The Netherlands, United Kingdom.
If you wish to ship to another country, please send us an email to firstname.lastname@example.org and tell us the article, the quantity and the delivery address (with the country and the corresponding postal code). We will then inform you at short notice, if we can ship to the desired country and, if necessary, notify you of the shipping costs, as we must inquire about the shipping option and the costs in advance from our transport service provider.
In the case of deliveries to countries outside the European Union, additional costs may be incurred in individual cases which we are not responsible for and which you must bear. These include, for example, costs of transferring money by credit institutions (for example, transfer fees, exchange rate charges) or import duties or taxes (for example, customs duties). For more information, see http://ec.europa.eu/taxation_customs/dds/cgi-bin/tarchap?Lang=DE and import VAT at http://auskunft.ezt-online.de/ezto/Welcome.do and especially for Switzerland at http://xtares.admin.ch/tares/login/loginFormFiller.do.
Pickup is not possible for logistical reasons.
B. PAYMENT INFORMATION
I. Payment options
We offer the possibility of payment by credit card or via PayPal.
II. Detailed information about the individual payment options
1. Credit card: Conveniently pay by credit card. We accept the following credit cards: Visa, Mastercard and American Express. Payment by credit card is made by SSL transmission (Secure Socket Layer). The entered data is encrypted immediately.